Privacy Policy

📜 Privacy Policy

Effective Date: September 9, 2025

Service: NJGHosting Systems

NJGHosting Systems ("NJGHosting", "we", "our") values your privacy and is committed to protecting your information. By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

Account Information

When you register, we may collect your username, email address, and billing details (for paid services).

Server Data

Files, databases, and configurations you upload to your hosting account remain your property.

Usage Data

We may collect non-identifying information such as IP addresses, login times, and system performance for security and operational purposes.

Support Communications

If you contact us through tickets, email, or Discord, we may store those communications.

How We Use Your Information

We use your information to:

  • Provide and maintain our hosting services.
  • Respond to support inquiries and communicate service updates.
  • Detect abuse, illegal activity, or violations of our TOS or FUP.
  • Improve performance, reliability, and security of our systems.

Legal Basis for Processing (GDPR – EU Users)

For users in the European Union, NJGHosting processes data under the following lawful bases:

  • Contract: To provide services you request.
  • Consent: Where you have explicitly given us permission.
  • Legal obligation: Where required by applicable law.
  • Legitimate interest: To operate, secure, and improve our services.

Data Sharing

We do not sell or trade your personal information. Information may be shared only:

  • With trusted payment processors (for billing purposes).
  • When required by law or legal request.
  • To enforce our Terms of Service, Fair Use Policy, or protect our systems.

Data Security

  • NJGHosting implements reasonable security measures to protect stored data.
  • Users are responsible for maintaining the security of their accounts, including strong passwords.
  • While we work to safeguard your data, no system can guarantee 100% security.

Backups & Responsibility

  • Users are fully responsible for creating and maintaining backups.
  • NJGHosting is not liable for loss of data due to downtime, attacks, hardware failure, or service issues.

Children's Privacy

  • Our services are not directed toward children under 13.
  • If we learn that we have collected information from a child under 13, we will delete it immediately.

Data Retention

We keep your information only as long as necessary to provide services or meet legal obligations. After account termination, limited information may be retained for billing, legal, or security purposes.

Your Rights (EU Users)

If you are located in the European Union, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to our processing.
  • Request a copy of your data (data portability).
  • Withdraw consent at any time, where processing is based on consent.

Withdrawal of Consent & Data Deletion

If you request deletion of your personal data, your hosting account will also be terminated. All associated data—including files, databases, and configurations—will be permanently deleted and cannot be recovered. Limited billing or legal records may be retained as required by law.

Additional Protections / Catch-All Clause

NJGHosting may update our data handling practices to protect the privacy, security, and integrity of users and systems.

Activities not explicitly listed but deemed harmful, illegal, or abusive may result in data or account restrictions in accordance with our TOS and FUP.

Policy Updates

We may update this Privacy Policy at any time. Continued use of NJGHosting services after changes constitutes acceptance of the updated policy.

Contact

For questions or concerns regarding this Privacy Policy, contact NJGHosting via our official Discord server: https://discord.gg/eCS5Hwyd5T