📜 Privacy Policy
Effective Date: January 14, 2026
Service: NJGHosting Systems
NJGHosting Systems ("NJGHosting", "we", "our") is the data controller for personal data processed under this policy unless otherwise stated.
Contact: privacy@njghosting.xyz
1. Information We Collect
Account Information
When you register, we may collect:
- Username
- Email address
- Billing information (for paid services)
Server Data
Files, databases, and configurations you upload remain your property. We do not claim ownership.
Usage & Technical Data
We may collect:
- IP addresses
- Login timestamps
- System performance metrics
- Security and error logs
This data is used strictly for security, abuse prevention, and operational reliability.
Support Communications
Communications through tickets, email, or Discord may be stored for support, moderation, and audit purposes.
2. How We Use Your Information
We process data to:
- Provide and maintain hosting services
- Communicate service updates and support responses
- Detect abuse, fraud, or violations of our TOS/FUP
- Secure and improve our systems
3. Legal Basis for Processing (GDPR – EU Users)
We process personal data under the following lawful bases:
- Contract – to provide requested services
- Consent – where explicitly provided
- Legal obligation – when required by law
- Legitimate interest – security, abuse prevention, and service improvement
4. Data Sharing
We do not sell or trade personal data.
Data may be shared only:
- With payment processors (billing only)
- When legally required
- To enforce our TOS/FUP or protect our infrastructure
5. Data Security
- We apply reasonable administrative and technical safeguards
- Users are responsible for account security (passwords, access keys)
- No system can guarantee absolute security
6. Backups & User Responsibility
- Users are fully responsible for their own backups
- NJGHosting is not liable for data loss due to downtime, attacks, or termination
7. Children's Privacy
- Services are not intended for users under 13
- Data collected from minors will be deleted upon discovery
8. Data Retention
Data is retained only as long as necessary to provide services or meet legal obligations. After termination, limited records may be retained for billing, legal, or security purposes.
9. Your Rights (EU / GDPR Users)
If you are located in the EU, you have the right to:
- Access your personal data (Art. 15)
- Correct inaccurate data
- Request deletion ("Right to be Forgotten") (Art. 17)
- Restrict or object to processing
- Request data portability (Art. 20)
- Withdraw consent at any time
10. How to Exercise Your Rights
To exercise any GDPR rights, contact:
📧 privacy@njghosting.xyz
Please include:
- Your account email
- The specific request (access, export, deletion, etc.)
Response Time
We will respond within 30 days, as required by GDPR.
Data Export Format
When requested, personal data will be provided in a commonly used, machine-readable format (such as JSON or CSV).
11. Account Deletion & Data Erasure
- Requesting deletion of personal data will result in account termination
- All hosted data (files, databases, configs) will be permanently deleted
- Limited billing or legal records may be retained where legally required
12. Catch-All Clause
NJGHosting reserves the right to modify data handling practices to protect users and systems. Activities not explicitly listed but deemed abusive, illegal, or harmful may result in restrictions or termination under our TOS and FUP.
13. Policy Updates
We may update this Privacy Policy at any time. Continued use of services constitutes acceptance of the updated policy.